Operations Director

2 weeks ago


Charlton, Greater London, United Kingdom CH&CO Full time

About the Role:

We are seeking an experienced Operations Director to lead our senior on-site teams and deliver exceptional experiences across our stadia estate. As a key member of our leadership team, you will be responsible for providing leadership, direction, and support to the stadium/venue operations departments.

Key Responsibilities:

  • Provide leadership and direction to the stadium/venue operations departments
  • Lead a bottom-up review of all stadium/venue operational activities to improve efficiency and effectiveness
  • Manage relationships with all stadium/venue stakeholders (internal and external)
  • Set and maintain the operations budget, ensuring cost controls are implemented to achieve positive financial results
  • Oversee control of all inventories, product cost, and purchasing

Requirements:

  • Demonstrable event operations or stadium management experience within a high-paced environment
  • Proven experience delivering large-scale projects on time and on budget
  • Soundtrack record of managing and forecasting significant budgets
  • Proven ability to lead, develop, and motivate people and teams
  • Demonstrable experience implementing change in large-scale and/or complex operations
  • Proven experience managing and developing relationships with internal and external stakeholders

What We Offer:

  • Personal development and training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy, including access to our Employee Assistance Programme, salary finance
  • Family-friendly support
  • Regular social events and communication with our leaders
  • Holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers

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