Operations Director

3 weeks ago


Charlton, Greater London, United Kingdom CH&CO Full time

At CH&CO, we are passionate about delivering exceptional experiences for our customers and employees.

We are currently recruiting for an Operations Director to lead our senior on-site teams across our stadia estate. This is a brand-new role that requires an experienced operator who can work with sites in London, Southampton, Charlton, Watford, and Peterborough.

Key Responsibilities:

  • Provide leadership, direction, and support to the stadium/venue operations departments.
  • Lead a bottom-up review of all stadium/venue operational activities to improve efficiency and effectiveness.
  • Manage relationships with all stadium/venue stakeholders (internal and external).
  • Set and maintain the operations budget, ensuring cost controls are implemented as needed to achieve positive financial results.
  • Oversee control of all inventories, product cost, and purchasing.

Our Ideal Candidate:

  • Demonstrable event operations or stadium management experience within a high-paced environment.
  • Proven experience delivering large-scale projects on time and on budget.
  • Soundtrack record of managing and forecasting significant budgets.
  • Proven ability to lead, develop, and motivate people and teams.
  • Demonstrable experience implementing change in large-scale and/or complex operations.
  • Proven experience managing and developing relationships with internal and external stakeholders.

What's in it for you?

Working with CH&CO has its perks. We've developed a range of benefits and development opportunities to keep you content.

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • Holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers

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