Welfare and Engagement Officer
4 weeks ago
Adecco UK Limited is pleased to be recruiting for a Welfare and Engagement Officer to join North Wales Police.
This role will be based in Colwyn Bay, working Monday to Friday office hours. The rate is £15.96 per hour.
This position would be temporary initially.
Job SummaryTo provide support to a designated area of the workforce by being a local contact for delivering critical incident debriefings, resolving welfare issues while gathering intelligence about welfare and wellbeing issues. To support delivery of the Force Wellbeing Strategy & promotions and to work alongside the wider HR team to deliver engagement plans.
Key Responsibilities- To take responsibility in their areas, following a critical incident, for delivering the Critical Incident De-Briefing process and all other aspects of welfare support
- To provide welfare support and signposting to individuals within an area of the Force e.g. Central
- To deliver Mental Health First Aid Training
- To maintain visibility on wellbeing issues in their area, gather intelligence and, as part of the wider Wellbeing team, be able to provide feedback on how welfare & wellbeing support is working in their areas
- Build partnerships and engage with managers in their local area to support delivery of the Wellbeing Strategy including delivering promotional activity, training or briefings as required
- To maintain confidential records, including monitoring of individuals following exposure to trauma;
- To act as a point of contact for arranging local wellbeing and welfare events in liaison with the Force Wellbeing Lead;
- As part of the Force Wellbeing Team provide support to implement solutions to wellbeing issues;
- To act as a role model for wellbeing with a willingness to encourage others to take up the welfare and wellbeing support that is available;
- Provide a 24/7 on call service to respond to critical incidents as part of a rota
- To act as the lead for Engagement within the area by working with HR Business Partners to develop and deliver Engagement Action Plans
- Experience and understanding of traumatic situations and their potential impact on individuals
- The ability to build a rapport and engage with individuals and teams at all levels;
- Able to demonstrate openness and empathy in dealing with people;
- Excellent communication skills;
- Experience of providing welfare and wellbeing support within a Blue Light/Armed Forces environment;
- Understanding of mental health and wellbeing issues and the factors that contribute to these;
- Understanding and application of confidentiality;
- Experience of delivering training, briefings and awareness sessions to a variety of different people and groups;
- Excellent organisational skills with the ability to manage a busy workload and prioritise effectively;
- Ability to work on own initiative and as part of a team;
- Good record keeping skills and attention to detail;
- Must be a qualified Critical Incident Debriefer (no preference as to which methodology) and be willing to successfully complete the North Wales Police training;
- Must have completed Mental Health First Aid training (or equivalent) and be willing to successfully complete the North Wales Police programme to become a trainer for Mental Health First Aid training;
- Good IT skills, including evidence of use of Microsoft Office programs
- Full driving licence and ability to travel within the Force area
- You must have lived in the UK for at least the last 5 years due to Police Criteria in order to apply for this role.
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