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Commercial Dispute Resolution Specialist
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Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full timeAbout RWK GoodmanRWK Goodman is a leading law firm with a strong presence in the South West of England. Our Dispute Resolution team is one of the most experienced in the region, providing specialist legal advice to a wide range of clients.Job SummaryWe are seeking a Senior Litigation Partner to join our team. As a key member of our Dispute Resolution team,...
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Commercial Dispute Resolution Specialist
2 months ago
Bath, Bath and North East Somerset, United Kingdom RWK Goodman Full timeAbout RWK GoodmanRWK Goodman is a leading law firm with a strong presence in the South West of England. Our Dispute Resolution team is one of the most experienced in the region, providing specialist legal advice to a wide range of clients.Job SummaryWe are seeking a Senior Litigation Partner to join our team. As a key member of our Dispute Resolution team,...
Dispute Resolution Officer
2 months ago
We are seeking a highly skilled and customer-focused individual to join our Complaints team at M&G plc. as a Complaints Resolution Specialist.
Key Responsibilities- Investigate and resolve customer complaints in a timely and professional manner, ensuring that all issues are thoroughly addressed and resolved to the customer's satisfaction.
- Work closely with internal stakeholders to identify and implement process improvements to prevent future complaints.
- Provide technical support and advice on products and complaints to the rest of the department and other business units.
- Collaborate with the relevant ombudsman where necessary to ensure that complaints are handled in accordance with regulatory requirements.
- Experience in complaint handling and customer service, with a strong understanding of regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify root causes and trends.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Highly customer-focused and committed to delivering exceptional service.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. Our team is dedicated to providing exceptional service to our customers, and we are looking for someone who shares our commitment to excellence.