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Front of House Team Leader

2 months ago

Kingston upon Thames, Greater London, United Kingdom Nuffield Health Full time
Front of House Team Leader

Nuffield Health Kingston FWC is seeking a skilled and experienced Front of House Team Leader to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our reception area.

About the Role

The successful candidate will be responsible for:

  • Providing professional customer service to members and visitors
  • Managing the reception area, including answering calls and dealing with membership enquiries
  • Supporting the Fitness Suite with appointments, queries, and bookings
  • Coordinating diary management and resource planning

Key Requirements

To be successful in this role, you will need:

  • Supervisory experience
  • High-quality client service interaction
  • Strong resource management skills, including use of complex IT systems
  • Ability to prioritize and deal with varied workload effectively
  • Experience in an administrative or office environment
  • Ability to multitask and work under pressure
  • Proven self and team motivator
  • Flexibility to cover staff absences and sickness
  • Clean and presentable appearance

Benefits

Nuffield Health offers a comprehensive benefits package, including private healthcare, a cycle to work scheme, financial wellbeing support, and more. We want you to feel good, both in and out of work.

Apply Now

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.