Leasing Operations Assistant

1 month ago


London, Greater London, United Kingdom BruntWork Full time

Job Overview

We are seeking a highly motivated Leasing Operations Assistant to join our team at BruntWork. As a key member of our team, you will play a vital role in ensuring the smooth operation of our car leasing business.

Key Responsibilities

  • Serve as the primary point of contact for customer inquiries, delivering top-notch phone and email support.
  • Efficiently handle the distribution and collection of finance documents, maintaining smooth relationships between customers and dealers.
  • Provide bi-weekly delivery status updates to customers, fostering a high level of engagement and satisfaction.
  • Maintain and update our CRM system, ensuring accurate and up-to-date customer data.

Estimated Salary

$25,000 - $35,000 per annum (based on experience).

Requirements

  • Proficiency in CRM systems and a demonstrated ability to quickly learn new software.
  • Excellent written and verbal communication skills in English, with the capacity to clearly convey complex information.
  • Meticulous attention to detail, particularly in data entry and document handling.
  • Experience in customer service or a related field, with a focus on delivering exceptional client experiences.
  • Able to work part-time, 20 hours per week, from 1 PM to 5 PM BST, Monday to Friday.
  • Comfortable working remotely and reporting directly to the business owner.
  • Strong sense of confidentiality when handling financial information and customer data.


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