Business Credit Manager

6 days ago

London, Greater London, United Kingdom Tower Leasing Ltd Full time

About Tower Leasing Ltd:

We are a UK-based leasing company established since 1989, providing bespoke leasing solutions to businesses.

We strive to create a positive working environment where people can grow and succeed, and we now have an exciting opportunity for a Debt Recovery Specialist to join our team.

Job Purpose:

  • We are seeking an experienced Debt Recovery Specialist to join our team and take ownership of our collections activity.
Collections and Credit Management
  • Perform daily collections and credit management activities via telephone, letter and email in line with agreed collection cycle and whilst maintaining accurate activity records.
  • Manage litigation cases as required.
  • Complete administration forms as needed.
  • Update customer records with direct debit mandates.
  • Process daily direct debit collections and cash allocation.
  • Manage customer queries and complaints in a timely and effective manner.
  • Develop and maintain collections and credit management processes and procedures in line with FCA requirements.
Support and Collaboration
  • Assist in internal and external audit as required.
Continuous Improvement
  • Work closely with the finance team and other departments to ensure key deliverables are achieved.
  • Support the development of processes and procedures through proactive feedback and challenge.

Key Requirements:

  • 5 years+ experience in debt recovery and credit management in a business-to-business environment.
  • Knowledge of leasing and financial services is advantageous, including working knowledge of the FCA regulatory environment.
  • GCSE English and maths grades B or above.
  • Strong Microsoft Office skills.
  • Able to work accurately and efficiently with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to prioritise and manage workload effectively.
  • Team player with excellent engagement skills.

Salary: £42,000 - £55,000 per annum based on experience.

Benefits:

  • Private healthcare after one year of service.
  • Company pension scheme.
  • Free onsite parking.
  • Company events.

Please note that the successful candidate will be subject to basic DBS and employment reference checks.

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