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Customer Technical Compliance Specialist

2 months ago

Newport, Newport, United Kingdom Vantage Data Centers Full time
About Vantage Data Centers

Vantage Data Centers is a leading provider of data center solutions, committed to delivering high-quality services to our clients. We strive to create a workplace of inclusion, equity, respect, and acceptance, where diversity is celebrated and valued.

Job Summary

We are seeking a highly skilled Customer Technical Compliance Manager to join our team. This key role will be responsible for the development and execution of a technical compliance program, ensuring seamless support for our clients and internal stakeholders.

Key Responsibilities
  • Develop and maintain technical compliance processes, ensuring alignment with industry standards and best practices.
  • Collaborate with cross-functional teams to review and develop design compliance statements, incorporating Vantage's latest schematics, diagrams, and features.
  • Provide technical support to the sales and solutions engineering team, ensuring effective communication and presentation of compliance-related information.
  • Work closely with clients to review and close compliance checks, coordinating responses among internal stakeholders.
  • Maintain a current understanding of the DIPs process across EMEA, collaborating with the development delivery and design engineering team.
  • Demonstrate a proactive approach to solutions engineering, building and growing the role to meet the needs of VDC and its customers.
  • Prepare and deliver weekly report extracts on program progress, capturing lessons learned and educating the team on new deliveries.
  • Develop solutions to improve compliance reviews, reducing time and increasing efficiency.
  • Engage in detailed compliance assessments of customers' current and proposed IT environments.
Requirements
  • Bachelor of Science in Mechanical, Electrical, Environmental, Structural Engineering, Architecture, or equivalent work experience.
  • Experience in designing critical infrastructure or data centers is strongly preferred.
  • Excellent PowerPoint presentation skills and a keen sense of aesthetics.
  • Excellent communication and interpersonal skills to effectively work with and present information to the team and clients.
  • Orientation to detail with the ability to see the big picture.
  • Excellent multitasking skills.
  • Inquisitive mindset.
  • Strong critical thinking and problem-solving ability.
  • Ability to build and maintain relationships effectively.
  • Drive for continuous improvement.
About Vantage Data Centers

Vantage Data Centers is an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. We offer a comprehensive suite of benefits, recognition, training, and development opportunities, as well as a competitive total compensation package.

Don't meet all the requirements? We encourage you to apply if you think you're the right person for the position. We're always keen to speak to individuals who connect with our mission and values.