Technical Support Specialist

4 weeks ago


Newport, Newport, United Kingdom Cloud Decisions Full time

Cloud Decisions, a proud partner of Microsoft UK's Partner Talent Services, is seeking a skilled Technical Support Specialist to join their team.

As a key member of the support team, you will provide training and guidance to junior staff, work through assigned Service Desk tickets, and possess expertise in Linux, Windows Server, SQL, and Kaspersky AV.

Key responsibilities include:

  • Providing training and support to junior members of staff
  • Working through assigned Service Desk tickets
  • Knowledge of Linux, Windows Server, SQL, and Kaspersky AV
  • Undertaking travel to customer sites as required
  • 25 days holiday (plus bank holidays)
  • An additional half a day holiday on your birthday
  • Salary sacrifice pension scheme
  • Cash plan medical care
  • Private medical insurance
  • Employee discounts
  • Free fruit in the office

Cloud Decisions offers a dynamic work environment, opportunities for growth, and a chance to be part of a rapidly growing organization with 50% revenue growth last year.



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