IT Support Specialist

14 hours ago


Sutton Coldfield, Birmingham, United Kingdom Tiro Full time
About the Role

We are seeking a highly motivated and enthusiastic IT Support Specialist to join our team at The Willow Learning Trust. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, ensuring that our IT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support to staff and students, resolving hardware and software issues in a timely and professional manner.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Develop and implement IT policies and procedures to ensure the security and integrity of our IT systems.
  • Collaborate with teachers and staff to develop and implement IT-based projects and initiatives.
  • Provide training and support to staff and students on the use of IT systems and software.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of computer systems, networks, and software.
  • Ability to learn and adapt quickly to new technologies and systems.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.
About Us

The Willow Learning Trust is a dynamic and forward-thinking organization that is committed to providing high-quality education and support to our students and staff. We are a values-driven organization that is passionate about making a positive difference in the lives of our students and the wider community.

We are proud to be a part of the Tiro family, a company that is dedicated to helping individuals achieve their full potential through apprenticeships and training programs.



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