CRM and Data Manager
3 weeks ago
Crowe UK LLP is seeking a highly skilled and experienced CRM and Data Manager to join our team. As a key member of our digital journey, you will play a critical role in driving business growth through effective data management and CRM strategy.
Key ResponsibilitiesSystem Development and Improvement- Collaborate with stakeholders to understand business needs and gather requirements for system development and improvement.
- Work with CRM Developers to customise and configure Dynamics CRM to meet specific business requirements.
- Conduct system testing, including user acceptance testing, to ensure intended features and functionality are working as expected.
- Support the development and implementation of integrations with other systems, such as practice management software and client portal.
- Stay up-to-date with the latest features in Dynamics CRM and identify opportunities for innovation to drive system capabilities and effectiveness.
- Develop and implement data management practices to ensure accuracy and integrity of CRM data.
- Perform data audits and clean-up activities to maintain a reliable and up-to-date CRM system.
- Supervise routine data processes in Dynamics CRM and coordinate processes for new joiners and leavers.
- Develop dashboards and other processes to aid pipeline management, inform business decisions, and identify data quality issues.
- Ensure effective communication and collaboration with stakeholders to equip users to make the most of Dynamics CRM.
- Develop and deliver training resources, including training sessions and user guides.
- Provide ongoing support to address user queries and troubleshoot issues.
- Supervise direct line reports and lead a Dynamics Super User programme.
Candidates should have experience working in a fast-paced environment, excellent project management and coordination skills, and the ability to communicate effectively with stakeholders at all levels.
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Data CRM Manager
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Data CRM Manager
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London, Greater London, United Kingdom Yolk Recruitment Full time{"title": "Data CRM Manager Opportunity", "description": "Yolk Recruitment Public Sector & Not-for-Profit team is working closely with a Civil Service organisation that supports everyone with managing their money.We are looking for an experienced Data CRM Manager who has led a team of data or CRM specialists to provide insight and direction to the wider...
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CRM and Data Manager
4 weeks ago
London, Greater London, United Kingdom Yolk Recruitment Full time{"title": "Data CRM Manager Opportunity", "description": "Yolk Recruitment Public Sector & Not-for-Profit team is working closely with a Civil Service organisation that supports everyone with managing their money.We are looking for an experienced Data CRM Manager who has led a team of data or CRM specialists to provide insight and direction to the wider...
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CRM and Data Manager
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London, Greater London, United Kingdom Yolk Recruitment Ltd Full timeData CRM Manager OpportunityYolk Recruitment Public Sector & Not-for-Profit team is working closely with a Civil Service organisation that supports everyone with managing their money.Job SummaryWe are seeking a highly skilled Data CRM Manager to join our team. As a Data CRM Manager, you will be responsible for designing and delivering data selection,...
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London, Greater London, United Kingdom Yolk Recruitment Ltd Full timeData CRM Manager OpportunityYolk Recruitment Public Sector & Not-for-Profit team is working closely with a Civil Service organisation that supports everyone with managing their money.Job SummaryWe are seeking a highly skilled Data CRM Manager to join our team. As a Data CRM Manager, you will be responsible for designing and delivering data selection,...
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CRM Manager
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