Global Operations Director

4 days ago


London, Greater London, United Kingdom Zen Full time
Job Description

We are seeking a highly experienced Global Operations Director to join our team at Zen. As the Chief Operating Officer, you will play a pivotal role in driving the strategic vision and operational excellence of our rapidly growing company. With a current headcount of approximately 400 and ambitious growth plans, you will be responsible for overseeing daily operations, optimising ZEN's support function performance, and scaling the business.

Key Responsibilities:

  • Drive global business growth and operational efficiency by advising on effective strategies supported by artificial intelligence.
  • Develop and implement business strategies to integrate e-commerce, payment processing, and neobanking solutions.
  • Oversee day-to-day operations across multiple regions and disciplines, ensuring operational efficiency and effectiveness.
  • Implement processes and systems that enhance productivity, scalability, and customer satisfaction.
  • Manage and optimise resources to support the company's growth objectives.

Qualifications:

  • Minimum of 10 years of experience in a global or group COO role in at least two different companies.
  • Proven experience in e-commerce, payment processing, banking, and building scalable operations in multiple regions.
  • Execution expert with a high degree of adaptability and resilience.
  • Strong strategic thinking and problem-solving abilities.

What We Offer:

  • A competitive salary of $150,000 - $200,000 per year, depending on experience.
  • Future career opportunities with international exposure.
  • A supportive environment that allows our employees to thrive and learn.


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