Wedding Ceremony Ambassador

3 weeks ago


London, Greater London, United Kingdom Richmond and Wandsworth Council Full time
About the Role

As a Ceremonies Usher with Richmond and Wandsworth Council, you will play a vital part in delivering exceptional customer service to couples and their guests. This role involves welcoming guests, signposting them to their ceremony room, and ensuring seamless seating arrangements during the wedding ceremony.

You will work closely with registrars and couples to manage large ceremony crowds, providing a warm and approachable demeanor to all attendees.

This is an excellent opportunity for someone who is passionate about serving the public and working with diverse groups of people.

Key Responsibilities:
  • Welcome couples and assist guests with limited mobility or other special needs to and from their seats.
  • Maintain clear aisles, walkways, and designated seating areas, ensuring a safe and enjoyable experience for all.
Requirements:
  • Workload Management: Proven ability to work independently and manage workload effectively.
  • Decision Making: Excellent decision-making skills with the ability to analyze and resolve sensitive issues.
  • Customer Service: Warm and approachable demeanor with a focus on delivering exceptional customer service.
  • Attention to Detail: Strong attention to detail to ensure high-quality work.

Estimated salary: £14,615 - £17,120 per annum (pro rata).


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