Luxury Retail Sales Advisor

4 weeks ago


Belfast, United Kingdom Estée Lauder Companies Full time
Luxury Retail Sales Advisor - Belfast

Job Overview

We are seeking a highly motivated and customer-focused Luxury Retail Sales Advisor to join our dynamic team at Belfast Airport. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining the highest standards of product knowledge and visual merchandising.

Key Responsibilities

  • Provide personalized and authentic customer service, ensuring a seamless shopping experience that exceeds customer expectations.
  • Meet and exceed sales targets by developing a deep understanding of our luxury brands, their products, and their stories, and effectively communicating this to customers.
  • Work effectively as part of a team, providing support and assistance to colleagues as needed, and maintaining a positive and collaborative team environment.
  • Maintain a high level of product knowledge, staying up-to-date with new products, brand stories, and visual merchandising standards.
  • Effectively manage cash handling, transactions, and stock management, ensuring accuracy and attention to detail.
  • Contribute to the maintenance of a clean, safe, and welcoming store environment, adhering to company standards and policies.

Requirements

  • Previous retail experience, preferably in the luxury or beauty sector, with a strong track record of sales performance and customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
  • Flexibility to work varied shifts, including weekends and special events, with a willingness to adapt to changing business needs.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Previous experience with retail point-of-sale software and knowledge of visual merchandising principles are desirable.

Benefits

  • Competitive salary: £32,000 - £40,000 per annum, depending on experience.
  • Opportunities for career development and advancement within the company.
  • Discounts on luxury products and services.
  • Access to training and development programs to enhance skills and knowledge.

About Estée Lauder Companies

Estée Lauder Companies is a leading global beauty company, dedicated to delivering exceptional customer experiences and driving innovation in the beauty industry. We are proud to offer a diverse and inclusive workplace culture, where employees can grow and thrive in a dynamic and supportive environment.



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