Quality Assurance Supervisor

1 month ago


StratforduponAvon, Warwickshire, United Kingdom NFU Mutual Full time
About the Role

NFU Mutual is seeking a Quality Assurance Supervisor to join its GI Customer Outcomes team. As part of this role, you will provide assurance that sales processes deliver good outcomes for customers.

The ideal candidate will have a solid background in general insurance and an understanding of end-to-end GI sales processes and regulations. They must also possess effective communication skills to engage with various stakeholders and demonstrate great attention to detail and organisational skills.

  • This is a part-time opportunity.
  • You will be responsible for undertaking ad-hoc assurance reviews to identify emerging risks and providing business assurance.
  • You will report on any non-adherence to company standards relating to GI and identify risks and issues to support best practice and continuous improvement.

We offer a competitive annual salary of £32,500 (depending on experience), annual bonus (up to 10% of salary), contributory pension scheme, 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme, and more.

About You

You are a highly motivated individual with excellent communication and organisational skills. You have a passion for quality assurance and a desire to make a positive impact on our customers' lives.

Working at NFU Mutual

NFU Mutual is one of the UK's leading general insurance and financial services companies. We pride ourselves on being 'a great place to work' and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year.



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