Senior Account Manager for Key Clients
2 weeks ago
As a key member of our team, you will be responsible for managing relationships with our major client accounts, driving growth and customer satisfaction. You will work closely with clients to address any issues and ensure that our services meet their needs.
- Qualifying customer enquiries to facilitate new business opportunities.
- End-to-end client onboarding, including first-line communication for our helpdesk and liaison with our credit manager.
- Communicating credit facility options with prospective clients and managing digital customer account applications.
- Building brand recognition and awareness among our client portfolio through online meetings and phone calls.
- Growing established client accounts and developing new revenue streams for our business.
- Establishing competitor information and identifying drivers that prevent lead conversion or additional revenue streams.
Requirements:
- Excellent administrative and organisational skills for onboarding activities.
- Good customer service and relationship management experience.
- Good organisational skills and an ability to work as part of a fluid team.
- Sales experience with a desire to develop a career in sales/account management.
- Experience of working with property developers and/or large FM providers.
Our Mission:
We believe that where you live and work should always be safe, secure and sustainable. We love our customers, and we create a great place to work. We grow our business.
Benefits:
- Strong internal development and progression programme.
- Hard working and great company culture.
- Social Events and Team Building.
- Days annual leave + Bank Holidays.
- Medicash Plan.
- Christmas Party.
- Refer a friend scheme.
- Enhanced annual leave option - Buy & Sell.
- Life Assurance.
- Colleague recognition schemes.
- Enhanced Family Leave.
- Competitive salary packages.
- Company Pension.
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