Senior Insurance Account Manager
1 week ago
Insurance Account Handler Role
We are seeking a talented Senior Insurance Account Handler to join our team at Ardonagh Advisory. As a Senior Insurance Account Handler, you will be responsible for building strong, trusted, and profitable client and customer relationships.
This role will be ideal for you if you have a passion for fostering relationships and offering a comprehensive service to clients to find the right Insurance products to fit their needs.
Our Senior Account Handlers are excellent at quoting and placing cover when instructed, inviting and binding renewals, dealing with mid-term adjustments and broking client requirements within the insurance market.
You will work independently and manage client requirements within the scope of a busy client book that spans all business sectors and classes of personal lines insurance.
Key Responsibilities:
- Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work in relation to: New business Renewals Mid Term Adjustments Queries
- Ensure all business activity fully complies with FCA regulation and company compliance.
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Conduct learning, training and assessment exercises applicable to you and identify further areas for own development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost effective cover.
Requirements:
- Commercial insurance experience gained in a broking environment.
- Experience using Acturis and any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.
- Ability to bring your best self to work every day to give our clients the best possible experience.
- Proactive, analytical, use your initiative and show us your entrepreneurial spirit to identify opportunities to retain and grow our business.
- An enthusiastic team player, support others, build trust and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
What We Offer:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain professional CII or ACII qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it's time to retire
- 24-hour support for you and your families physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we shine a light on the brightest talent across our group
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