Medical Administrative Assistant

4 weeks ago


Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

Job Summary:

We are seeking a skilled and compassionate Medical Receptionist to join our team at Rothes Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities:

  • Deal with patients at reception and over the telephone
  • Book and cancel appointments
  • Signpost patients to appropriate services
  • Issue prescriptions
  • Process mail
  • Perform other administrative duties

Requirements:

  • Excellent communication skills
  • Empathy and ability to work with the general public
  • Attention to detail and ability to maintain patient confidentiality
  • Ability to work under pressure and as part of a team

Preferred Qualifications:

  • Experience of working in a GP practice setting
  • Use of EMIS and Docman

Working Hours:

  • Post 1: 30 hours per week, Monday, Wednesday, Thursday, and Friday, 0800-1600
  • Post 2: 25.5 hours per week, Monday 0800-1230, Tuesday 0900-1800, Wednesday 1330-1800, and Friday 0900-1800

Informal Enquiries: Please contact Jean Day on 01592 771177 for further information.



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