Transformation Change Manager

1 week ago


Bracknell, Bracknell Forest, United Kingdom JAM IT Consultancy Ltd Full time
Job Overview

JAM IT Consultancy Ltd is seeking a Transformation Change Manager to lead our customer success initiatives. As a key member of our team, you will be responsible for driving customer satisfaction and identifying opportunities for growth.

Key Responsibilities:
  • Foster strong relationships with customers to understand their needs and expectations.
  • Develop and implement strategies to enhance customer adoption, utilization, and satisfaction.
  • Collaborate with cross-functional teams to identify areas for improvement and drive transformational change.
  • Provide weekly reviews of customer success impacts and propose targeted action plans to address root causes.

The ideal candidate will have a proven track record of delivering results-oriented initiatives and leading cross-functional teams.

Salary

This role offers a competitive salary of £70,000 - £90,000 per annum, based on experience.



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