Food and Beverage Operations Manager
1 day ago
Grosvenor is the leading Casino operator in the UK, providing an exceptional gaming and leisure experience in a safer gambling environment.
Our 24/7 operation offers exciting career opportunities across all aspects of gaming and customer service, allowing team members to develop their skills and knowledge.
About the Role- Salary: £25,000 - £35,000 per annum (dependent on experience)
- Job Description: As a Food and Beverage Team Lead, you will be responsible for leading the Food and Beverage Team, assisting with training and induction of new team members, and supporting the development of existing team members through coaching and mentoring.
- Key Responsibilities:
- Lead the Food and Beverage Team, ensuring exceptional customer service and a value-for-money experience.
- Assist in the training and induction of new team members, promoting a culture of continuous learning and development.
- Support the Food and Beverage Manager in reviewing performance, monitoring progress, and escalating concerns to the Management Team.
- Actively contribute to promoting new business initiatives and suggest innovative ideas to achieve objectives.
- Review your own performance regularly, highlighting areas for further training or support.
Requirements:
- Working knowledge of food and beverages within a similar environment.
- Leisure/Food and Beverage industry knowledge, including legislation, best practice, and current trends.
- Knowledge of Company training (Service That Sells, Perfect Serve, etc.).
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