Estate Support Housing Liaison Specialist
5 days ago
Estate Support Housing Liaison Specialist
About the RoleThis is an exciting opportunity to join our team as a skilled Housing Support Services Coordinator where you will be responsible for providing expert advice and support to residents experiencing housing difficulties.
Key Responsibilities- Triage residents approaching the council for help with housing, both face-to-face and over the telephone, to determine whether the resident is homeless or at risk of homelessness.
- Book appointments for the Prevention & Assessment Officer and gather initial information.
- Provide initial housing advice to residents and details of homelessness prevention, suitable housing options in the private and public sectors.
- Provide effective operational and administrative support within the Prevention & Assessment Team, including calls to applicants to gather information, making third-party inquiries, writing letters, taking notes, responding to emails, and updating resident records on case management systems.
We are seeking an experienced professional who can deliver exceptional results and has strong communication skills. The ideal candidate will have a proven track record of working effectively with residents, colleagues, and external partners.
Salary InformationThe estimated annual salary for this position is £30,000 - £40,000 depending on experience.
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