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Transport Coordinator

2 months ago

Lisburn, United Kingdom McCulla Ireland Limited Full time
Job Opportunity

McCulla Ireland Limited is seeking a highly organized and customer-focused individual to join their team as a Transport Administrator. This role offers an excellent opportunity for career development in the transport and logistics industry.

About the Role

The successful candidate will be responsible for owning and resolving daily customer service contacts and queries, ensuring effective communication and issue resolution. They will also be involved in customer projects, managing driver and delivery issues, and performing general administration duties to support the transport office.

Key Responsibilities

  • Resolve customer service contacts and queries in a timely and professional manner.
  • Proactively report and track operational issues impacting customer shipments.
  • Action customer complaints and progress to conclusion.
  • Participate in customer projects and initiatives.
  • Manage driver and delivery issues, ensuring smooth operations.
  • Perform general administration duties to support the transport office.

Requirements

  • Previous experience in a busy administration role, dealing with customers.
  • Strong administration and organizational skills.
  • Able to deal tactfully with a wide variety of people.
  • Strong IT systems experience, including Microsoft applications.

What We Offer

  • Full-time position, Monday to Friday, 9:30am to 6:30pm.
  • Competitive salary, £24,000 - £28,000 pro rata.
  • Training and development opportunities.
  • Enhanced annual leave entitlement.
  • Matched employee/employer pension contribution.
  • Life and death in service insurance.
  • Additional company benefits.