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Service Advisor

2 months ago

Watford, Hertfordshire, United Kingdom The Recruitment Solution (London) Ltd Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at The Recruitment Solution (London) Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Meet and greet customers, providing a warm and welcoming experience
  • Book in vehicles and manage the service process
  • Raise and close job cards, ensuring accurate and timely completion
  • Liaise with the workshop team to ensure smooth workflow
  • Arrange courtesy cars and manage customer expectations
  • Cost and invoice work, ensuring accurate and timely completion
  • Provide exceptional customer service, identifying opportunities to upsell and enhance the customer experience
Requirements:
  • Proven experience in a main dealer environment
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Knowledge of RTC, One Link, and Kerridge systems (desirable)
What We Offer:
  • Competitive salary and OTE package
  • State-of-the-art resources and training
  • Company pension and benefits scheme
  • Performance bonus and long service holiday reward
  • Enhanced family planning policy and share save scheme
  • Opportunity to work with a prestigious brand and support a successful dealership

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.