Technical Helpdesk Team Lead

1 day ago


Portsmouth, Portsmouth, United Kingdom HAMPSHIRE COUNTY COUNCIL Full time

We are seeking a highly skilled Technical Helpdesk Team Lead to join our Application Support Team at Hampshire County Council. As a technical expert, you will lead a team of IT professionals in supporting and configuring business-critical applications, focusing on Social Care and Education.

Your responsibilities will include planning and coordinating system upgrades, ensuring compliance and security, and developing procedures to improve efficiency. You will also collaborate with stakeholders to identify business requirements, design solutions, and implement them effectively. With a strong background in IT support and configuration, excellent problem-solving skills, and a positive attitude, you will excel in this leadership role.

Salary: £30,000 - £40,000 per annum depending on location and experience. Enjoy the benefits of our Open Workplace Policy, including flexible working arrangements, and contribute to our mission of delivering exceptional services to our residents.



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