Energy Relationship Manager
4 days ago
Reed Epsom is seeking an experienced Executive Relationship Manager to join our team and support our client, a forward-thinking utilities consultancy with 50 years of experience in helping businesses take control of their energy, water, and waste.
The successful candidate will be responsible for managing a portfolio of new and existing client accounts, supporting and overseeing end-to-end delivery, and setting up and arranging overall strategy to reduce energy usage against pre-set targets and identify opportunities to upsell.
Key Responsibilities:
- Maintain and develop new and existing client relationships, optimising quality of service and customer satisfaction
- Creation of energy tenders and management of the overall process
- Manage product/service mix, pricing, and margins according to agreed commercial targets
- Monitor and receive information on market activities and provide relevant reports and information to clients
- Communicate and negotiate with suppliers to ensure sustainable relationships through positive tender responses
- Business development including contract renewals, selling of additional services, bringing in new sales leads, responding to and following up on sales enquiries
- Line management of an Account Manager and Energy Auditor
Skills and Experience Required:
- Experience in client account management
- Knowledge of the energy supply market with specific experience of leading the delivery of utilities services
- Strong stakeholder management skills with the ability to engage effectively with stakeholders at all levels
- Excellent communication skills, both verbal and written
- Strong sales and negotiation skills to upsell and introduce new services and packages to existing clients
- Commercially astute
- Able to resolve queries and disputes with clients and suppliers
- Experienced leader with the ability to delegate and manage across systems and departments
- Excellent presentation and interpersonal skills with good attention to detail
Desirable:
- Knowledge of Salesforce
- Full UK driving licence
- Previous experience working with energy suppliers
- Experience of working with multi-site accounts or in the public-sector space
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Redhill, Surrey, United Kingdom Reed Full time{"Job Title": "Executive Relationship Manager", "Company": "Reed Epsom", "Job Description": "As a key member of our team, you will be responsible for managing a portfolio of new and existing client accounts for our client, a forward-thinking utilities consultancy with 50 years of experience in helping businesses take control of their energy, water, and...
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Redhill, Surrey, United Kingdom Reed Full time{"Job Title": "Executive Relationship Manager", "Company": "Reed Epsom", "Job Description": "As a key member of our team, you will be responsible for managing a portfolio of new and existing client accounts for our client, a forward-thinking utilities consultancy with 50 years of experience in helping businesses take control of their energy, water, and...
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