Reception Team Member

1 day ago


Southampton, Southampton, United Kingdom Leonardo Hotels UK & Ireland | Formerly Jurys Inn Full time
Job Description

We are looking for an enthusiastic and detail-oriented Receptionist to join our team at Leonardo Royal Hotel Southampton Grand Harbour. The ideal candidate will have a passion for delivering exceptional customer service and a keen eye for detail.

Responsibilities:
  1. Welcoming Guests: Greet and welcome guests, providing them with a warm and friendly smile.
  2. Processing Check-In/Check-Out: Process guest arrivals and departures, handling payments and ensuring accurate room assignments.
  3. Resolving Issues: Respond to guest queries and resolve any issues that may arise during their stay.
  4. Maintaining High Standards: Ensure all areas of the reception desk are clean and tidy, maintaining high standards of quality and presentation.
What We Offer:
  • Competitive Salary: £25,000 - £30,000 per annum, depending on experience.
  • Comprehensive Benefits: Enjoy discounts on hotel stays, meals, and other perks, as well as ongoing training and development opportunities.


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