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Technical Sales Specialist
1 month ago
About the Role
We are seeking a highly skilled Technical Sales Engineer to join our team at Reliance Worldwide Corporation (RWC). As a Technical Sales Engineer, you will play a crucial role in providing education, training, and technical support across our wide range of company brands.
Key Responsibilities
- Carry out product site trials to secure new business and audit existing sites to verify rebate claims.
- Provide project site support and knowledge across all ranges to maintain and grow sales across RWC brands.
- Visit and maintain regular contact with RWC specified sites on a 6-8 week rota where required.
- Assist the quality department and sales regions by investigating technical complaints linked to our product portfolio.
- Support installers to ensure technical guidelines and best practices are followed during installation of our products.
- Assist in creating demand for RWC product brands by identifying new sites and developments.
- Attend exhibitions, seminars, and trade counter mornings to support independent and national retail accounts.
- Maintain an up-to-date SFDC system, logging customer activity and managing cases through our customer record system.
- Attend technical and sales meetings.
- Be well-presented and conduct oneself in a professional manner at all times.
- Achieve objectives agreed with the line manager on a quarterly basis.
- Nurture and develop a pipeline of business through effective project management across RWC brands.
- Obtain and identify new business opportunities through interaction with new installers and sites.
- Support the Marketing Team with projects such as creating product-specific case studies.
- Provide training across the business on our full product range offering.
- Support the New Product Development Team with the launch of new products.
- Ensure regular contact with the Plumbing and Heating sales team regarding new demand targets and site support.
Requirements
- Good communication skills (written and oral).
- Ability to cultivate new and existing relationships.
- Solutions-oriented approach.
- Tenacious approach towards prospecting new opportunities.
- Ability to communicate effectively at different levels.
- Knowledge of the industry across all platforms of our brands.
Desirable Qualifications
- NVQ Level 3 in Plumbing and Heating.
- Domestic and commercial experience desired.
Competencies
- Driven tenacious approach.
- Ability to use initiative to support overcoming problems with solutions.
- Able to cultivate relationships at different levels.
Commercial Acumen
Industry knowledge advantageous.
