Sales and Customer Experience Specialist

1 day ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

Company Overview

We are a leading telecommunications company dedicated to enhancing the digital lives of our customers. We strive to provide innovative solutions and exceptional customer service.

Salary

The starting salary for this role is £23,504, rising to £24,064 after 8 months. In addition to your salary, you will also have the opportunity to earn uncapped commission.

Job Description

This role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We do not engage in 'hard sales' and instead focus on providing expert advice and support to our customers.

Required Skills and Qualifications

You will need to be a confident talker who enjoys asking questions and getting to know people. You should have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Benefits

  • A competitive salary and benefits package, including access to an online GP and market-leading paid carer's leave.
  • Huge discounts on EE & BT products, including mobile and broadband.
  • Support in carving your own career path and achieving your career goals.
  • Volunteering days to give back to your local community.
  • Optional private healthcare and dental coverage.

Location

This role is based in Merthyr, Wales, with occasional opportunities for home working. We understand that life never stands still, and we offer flexible working arrangements to support your needs.



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