Apprentice Customer Care Specialist

20 hours ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time
Job Description

We are seeking a highly motivated and enthusiastic individual to join our team as a Full Time Sales and Support Representative. As an Apprentice Customer Care Specialist, you will play a key role in delivering world-class customer service and driving business growth.

You will be responsible for:

  • Managing customer interactions via phone, email, and social media
  • Providing solutions to customer queries and resolving issues efficiently
  • Working collaboratively with colleagues to achieve business objectives

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills

Benefits

We offer a competitive salary of £20,280 per annum, plus the opportunity to earn additional income through bonuses and commission. As an EE employee, you will also benefit from:

  • A comprehensive training program to help you develop your skills and knowledge
  • A supportive and collaborative working environment
  • A generous holiday allowance and pension scheme

About Us

EE is a leading provider of mobile communications services, offering a range of innovative products and services to consumers and businesses across the UK. Our mission is to make mobile communications accessible to everyone, while delivering outstanding customer experiences.

We are committed to making a positive impact on our communities, and have developed a number of initiatives to support social mobility and education.


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