Bar Operations Manager

2 weeks ago

Moreton in Marsh, Gloucestershire, United Kingdom The Bamford Collection Full time
Assistant Bar Manager

The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. Our luxury cafes feature seasonal farm-to-fork dishes in a relaxed and warm setting, and as an Assistant Bar Manager, you will be an ambassador for the Daylesford brand and offer an engaged service to our clientele.

About the Role

We are seeking an experienced Assistant Bar Manager to join our team at Daylesford Organic, one of the most famous farm estates and organic producers in the UK. The ideal candidate will have a passion for delivering exceptional customer service and a strong understanding of the hospitality industry.

Responsibilities

• Live the farm' when conversing with guests
• Enthusiastically showcase your knowledge of menu and produce
• Drive retail product knowledge in the cafe
• Ensure every guest receives warm, efficient, and attentive service
• Coordinate the team to deliver speedy service
• Resolve minor complaints on shift, ensuring the complaint handling procedure is followed correctly
• Lead opening/closing procedures of the Bar
• Assist restaurant management to ensure the store operates within all audit requirements
• Supervise consumables and stock levels, placing orders for the Bar and floor
• Support Restaurant Manager to drive weekly sales and influence the store's financial position
• Create a weekly upselling plan to drive wet sales
• Undertake daily banking and cash reconciliation when required
• Lead the Bar team
• Create daily team briefs
• Delegate tasks to the team to ensure the smooth running of the department
• Create an environment to encourage a happy and motivated team

Skills You Will Bring

• Promotes the philosophy behind Daylesford, including how we work and why we started
• Shows enthusiasm in sharing product knowledge with the team and guests
• Participates in team activities and contributes to team goals
• Supports and welcomes new colleagues
• Takes ownership of personal learning and development
• Proactively seeks out feedback from the team to build performance
• Consistently delivers excellent guest experience
• Understands our standards and strives to exceed them
• Sets clear standards for the team, identifying any barriers to great performance
• Coaches and mentors the team to identify their own strengths and areas of development
• Leads by example, delegates effectively, and is solution-driven

Perks & Benefits

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent to up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

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