Shift Supervisor

4 weeks ago


Edinburgh, Edinburgh, United Kingdom EG Group Full time
Role: Starbucks Shift Supervisor

Location: Edinburgh

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

Job Summary:

We are seeking a dedicated Shift Supervisor to lead and motivate a team in our welcoming Starbucks Store. As a key member of our team, you will be responsible for managing the store when the Manager is not present, ensuring smooth operations, promoting sales, and increasing profitability. You will also be involved in making beverages, maintaining store cleanliness, and providing excellent customer service.

Key Responsibilities:

  • Lead and engage the team to achieve sales and profitability targets
  • Manage store operations, including opening and closing procedures
  • Ensure high-quality customer service and resolve customer complaints
  • Maintain store cleanliness and organization
  • Participate in inventory management and stock control
  • Collaborate with the Manager to achieve business objectives

Benefits:

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

We are looking for a motivated and experienced individual who can lead and inspire a team. If you have supervisory experience, that's great, but if you have experience within hospitality / retail and feel you are ready to step into a managerial role, don't hesitate to apply. We are interested in speaking with you.


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