Revenues and Benefits Control Manager

2 weeks ago


Lewisham, United Kingdom Hatched Recruitment Group Full time

Job Role:

We are seeking a highly motivated and organized Financial Operations Team Lead to join our team at Hatched Recruitment Group. As a key member of our organization, you will be responsible for leading a team of professionals in the Revenues and Benefits Systems Support Team.

Key Responsibilities:

  • Ensure the Control Team is managed, organized, and coordinated to deliver the service in accordance with legislative requirements, divisional Service Plans, policy requirements, and those determined by the Business Rates Support & Development Manager.
  • Manage the team to ensure all staff carry out their duties and responsibilities as defined by their job description, and update the Business Rates Support & Development Manager on all system-related issues pertaining to Council Tax, Housing Benefit (including subsidy), and Business Rates performance on a regular basis.
  • Manage the continual development of staff in conjunction with the Revenues and Benefit Management team, ensuring appropriate levels of training and development take place across the service.
  • Be responsible for the performance management of the team, including Appraisals and managing employee relations.
  • In conjunction with the Business Rates Support & Development Manager, oversee the management of the Council's IT providers, ensuring batch jobs (CTax, HB, Brates) subsidy reporting, direct debits, integrity errors, etc. are scheduled and run on time, and the document imaging system is operational.


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