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Revenues and Benefits Control Manager

2 months ago

Lewisham, United Kingdom Hatched Recruitment Group Full time
{"title": "Revenues and Benefits Control Manager", "content": "Job Role

We are seeking a highly motivated and organized Team Leader to join our Revenues and Benefits Systems Support Team. As a key member of the team, you will report to the Business Rates Support & Development Manager and work closely with colleagues across the Revenues and Benefits service to ensure efficient use of Capita One Revenues and Benefits and NEC Document Management systems.

Key Responsibilities
  1. Manage the Control Team to deliver the service in accordance with legislative requirements, the division's Service Plan, policy requirements, and those determined by the Business Rates Support & Development Manager.
  2. Oversee the management of the Council's IT providers, ensuring batch jobs (CTax, HB, Brates) subsidy reporting, direct debits, integrity errors, and document imaging system operations are scheduled and run on time.
  3. Develop and implement training programs for staff in conjunction with the Revenues and Benefit Management team, ensuring appropriate levels of training and development take place across the service.
  4. Perform performance management of the team, including Appraisals and managing employee relations.

Requirements:

  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Knowledge of Capita One Revenues and Benefits and NEC Document Management systems.
", "lang_code": "en-US"}