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Thame, Oxfordshire, United Kingdom DoubleTree by Hilton Oxford Belfry Full time{"text": "Drive Guest Satisfaction:As a Food Service Lead at DoubleTree by Hilton Oxford Belfry, you will be responsible for supervising and leading your team to deliver a high standard of guest experience. Your goal will be to work together with your team to drive revenue at every opportunity, ensuring all team members have the correct training to upsell...
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Food and Beverage Team Member
2 months ago
Unlock Your Potential in a Dynamic Food and Beverage Team
We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at DoubleTree by Hilton Oxford Belfry. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring that our brand standards are met.
What We Offer:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Hilton Worldwide discounts
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
About the Role:
You will be stationed in various Food and Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will stay up-to-date with pricing and promotions to provide advice to guests and maximize sales.
Requirements:
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organizational skills
- Ability to work under pressure
Why Join Us?
DoubleTree by Hilton Oxford Belfry is a 4-star hotel located in Thame, just outside Oxford, with a range of amenities including a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.