Customer Service Representative
2 weeks ago
As a Customer Service Administrator, you will be the first point of contact for clients, handling a high volume of calls and providing exceptional customer service. The role involves liaising with clients, financial advisers, and third parties to process instructions and enquiries.
Key Responsibilities:
- Answering client calls and responding to requests in a professional manner
- Providing administrative support for clients and field force
- Working closely with the team to achieve excellent customer service results
Requirements:
- Previous experience in customer service is essential
- Excellent communication skills and telephone manner
- PC literate with experience using Microsoft packages
- Strong attention to detail
Benefits:
- Competitive salary of £22,222 - £23,000 per annum
- 25 days holiday plus 8 Bank Holidays
- Flexible working hours, including the option to work from home 2 days a week once fully trained
This is an exciting opportunity to join a dynamic team and develop your career in a fast-paced environment.
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