Customer Support Specialist
6 days ago
About the Role
We are seeking a Customer Support Specialist to join our team at Lloyds Banking Group. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our customers.
Your Key Responsibilities
- Provide excellent customer service through various communication channels, including phone, email, and social media.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in training and development programs to enhance your skills and knowledge.
About Us
Lloyds Banking Group is a leading financial services provider dedicated to making a positive impact on our customers' lives. We are committed to creating a values-led culture and building a diverse and inclusive workforce.
What We Offer
- A competitive salary and benefits package.
- A comprehensive training and development program.
- A collaborative and supportive work environment.
- The opportunity to work with a leading financial services provider.
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong customer service focus, and the ability to work in a fast-paced environment. You will also need to be able to build relationships with customers and colleagues, and to work collaboratively as part of a team.
Language
The language used in this job description is English.
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