Customer Support Specialist

6 days ago


Liverpool, Liverpool, United Kingdom Lloyds Banking Group Full time

About the Role

We are seeking a Customer Support Specialist to join our team at Lloyds Banking Group. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our customers.

Your Key Responsibilities

  • Provide excellent customer service through various communication channels, including phone, email, and social media.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in training and development programs to enhance your skills and knowledge.

About Us

Lloyds Banking Group is a leading financial services provider dedicated to making a positive impact on our customers' lives. We are committed to creating a values-led culture and building a diverse and inclusive workforce.

What We Offer

  • A competitive salary and benefits package.
  • A comprehensive training and development program.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading financial services provider.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong customer service focus, and the ability to work in a fast-paced environment. You will also need to be able to build relationships with customers and colleagues, and to work collaboratively as part of a team.

Language

The language used in this job description is English.



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