Contingency Manager, Business Continuity Management

1 week ago

Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

About the Role

The Amazon Transportation Services (ATS) team is seeking a highly skilled Business Continuity Program Manager to support contingency planning for the end-to-end logistics network.

As a key member of the Business Continuity Team, you will be responsible for executing the ATS BCM Program, including risk assessments, business continuity planning, disaster recovery, exercising, crisis management, and supporting the End-to-End disruption management playbook and peak planning.

You will work closely with stakeholders across various teams and modalities to analyze and operationalize severe event and crisis responses and apply network protections.

Key Responsibilities

  • Program managing the E2E playbook, working with the BCM team and cross-functional leads to manage, maintain, and keep the playbook in good order.
  • Acting as the network protections subject matter expert and leading efforts to develop, exercise, and train others in protection measures such as when to apply protections.
  • Involved in the day-to-day activities of the BCM team and expected to learn how to manage incidents and lead crisis management calls.

About the Team

The Business Continuity Team is a small but effective team that values accountability, a cool head, and long-term thinking. As a member of this team, you will have the opportunity to work across all levels and contribute to a critical component of Amazon's success.

The team operates in a 24/7 environment, and some on-call or weekend work may be required from time to time.

Basic Qualifications

  • A degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience in program or project management
  • Experience in supply chain

Preferred Qualifications

  • Experience in driving end-to-end delivery and communicating results to senior leadership
  • Experience leading process improvements
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

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