Oxford Venue Floor Leader
4 days ago
About the Role:
We are looking for a highly skilled and experienced Floor Manager to join our team in Oxford. As a key member of our leadership team, you will be responsible for leading and motivating a team of staff to deliver exceptional customer service and ensure smooth day-to-day operations of the restaurant.
Key Responsibilities:
- Lead and motivate a team of staff to deliver exceptional customer service.
- Ensure smooth day-to-day operations of the restaurant, including inventory management, staff scheduling, and customer complaints resolution.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
Requirements:
To succeed in this role, you will need:
- A minimum of 2 years of experience in a similar position, preferably in the hospitality industry.
- Proven track record of delivering exceptional customer service and improving customer satisfaction.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
Working Arrangements: Full-time position, Monday to Friday, 8am-5pm.
Salary: Up to £37,500 per annum, depending on experience.
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