Technical Account Manager

3 weeks ago


Cambridgeshire and Peterborough, United Kingdom The Sterling Choice Ltd Full time
Technical Account Manager

Cambridgeshire-based food manufacturer seeks a skilled Technical Account Manager to oversee key customer relationships and ensure product safety, quality, and customer satisfaction across multiple sites.

Key Responsibilities:
  • Ensure compliance with HACCP-based quality systems, customer standards, and legal requirements.
  • Provide technical guidance, training, and support to internal teams and customers.
  • Work with production and service departments to improve technical performance.
  • Ensure timely and effective management of customer complaints, maintaining high service levels.

Minimum 3 years' experience in the food industry, including auditing, and working knowledge of BRC standards, HACCP, food legislation, and food hygiene. Proficient in Microsoft Office and experience with SAP/Innova.

This role is ideal for an existing QA Manager, Account Manager, or Customer Manager looking to step away from people management and focus on customer relationships.



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