Technical Infrastructure Program Manager III, Supply Chain Operations Specialist

1 month ago


London, Greater London, United Kingdom Amazon Full time
Technical Infrastructure Program Manager III, Supply Chain Operations

Ambitious professionals are sought to join the AWS Infrastructure Services team, where they will play a pivotal role in designing, planning, delivering, and operating the company's global infrastructure. This includes ensuring the seamless operation of all AWS data centers, servers, storage, networking, power, and cooling equipment, thereby guaranteeing customers' uninterrupted access to innovative solutions.

This is a high-stakes position that requires collaboration with diverse teams of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. The successful candidate will work closely with AWS teams to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers.

In this role, you will be part of the team responsible for ensuring AWS' supply chain delivers datacenter infrastructure to successfully launch new regions. This is a high-judgment role, where you will be the authoritative voice representing the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.

Key Responsibilities
  1. Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist.
  2. Developing technical solutions to ensure datacenter infrastructure is delivered on-time, in-full to support new region launches.
  3. Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures to help AWS produce the best possible results for our customers.
  4. Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership.
  5. Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operations.

A day in the life

Daily activities involve partnering with teams to understand the specific types and quantities of datacenter infrastructure needed and working to ensure their needs are met. This includes working with internal and external organizations for required approvals, pre-positioning IT Hardware at worldwide manufacturing locations, ensuring on-time, in-full deliveries, and serving as an escalation point for supply chain risk management and supply chain security issues.

About the Team

This position is part of the New Regions Enablement team, which is specifically focused on making sure new datacenters receive the racks, servers, and other infrastructure to launch on time. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we work across those teams to coordinate successful on-time, in-full delivery of datacenter infrastructure.

BASIC QUALIFICATIONS
  1. Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules.
  2. Experience in technical product or program management.
  3. Experience in Supply Chain Risk Management.
  4. Knowledge of datacenter infrastructure.
PREFERRED QUALIFICATIONS
  1. 7+ years of technical product or program management experience.
  2. Experience in physical or supply chain security.
  3. Experience in cybersecurity.
  4. Experience in technical program management working directly with software engineering.


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