Technical Infrastructure Program Manager III, Supply Chain Operations Specialist
1 month ago
Description
As a Technical Infrastructure Program Manager III, Supply Chain Operations, you will be part of the team responsible for designing, planning, delivering, and operating all AWS global infrastructure. This includes supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continuous access to the innovation they rely on. You will work on complex problems with thousands of variables impacting the supply chain and collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
In this role, you will be part of the team that ensures AWS' supply chain delivers the datacenter infrastructure to successfully launch new regions. This is a high-judgment role, where you will be the authoritative voice representing the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.
Key Responsibilities
- Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist
- Developing technical solutions to ensure datacenter infrastructure is delivered on-time, in-full to support new region launches
- Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures to help AWS produce the best possible results for our customers
- Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership
- Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operations
Daily activities involve partnering with teams to understand the specific types and quantities of datacenter infrastructure needed and working to ensure their needs are met. This includes working with internal and external organizations for required approvals, pre-positioning IT Hardware at worldwide manufacturing locations, ensuring on-time, in-full deliveries, and serving as an escalation point for supply chain risk management and supply chain security issues.
About the Team
This position is part of the New Regions Enablement team, which is specifically focused on making sure new datacenters receive the racks, servers, and other infrastructure to launch on time. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we work across those teams to coordinate successful on-time, in-full delivery of datacenter infrastructure.
BASIC QUALIFICATIONS
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
- Experience in technical product or program management
- Experience in Supply Chain Risk Management
- Knowledge of datacenter infrastructure
- 7+ years of technical product or program management experience
- Experience in physical or supply chain security
- Experience in cybersecurity
- Experience in technical program management working directly with software engineering teams
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