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Business Development Coordinator Edinburgh
1 month ago
We are seeking a skilled Business Development Coordinator to join our team in Edinburgh. As a key member of our Sales Support Team, you will play a vital role in helping Financial Advisers achieve great outcomes.
About the RoleThe Sales Support Executive ('SSE') is responsible for educating Advisers on how to save time by becoming self-sufficient with our digital and product journeys. This involves supporting Advisers with their product & proposition enquiries, helping them navigate our systems to maximise the use of our online tools, with the aim of a seamless journey.
Main Responsibilities- To educate our Advisers how to save time by becoming self-sufficient with our digital and product journeys
- Support our Advisers with their product & proposition enquiries, helping them navigate our systems to maximise the use of our online tools, with the aim of a seamless journey
- To inform Advisers and their teams of our extensive range of tools, calculators, marketing and technical support available
- Facilitate service issue challenges through to resolutions when all else has failed, managing adviser expectations in line with Prudential's timescales
- Working in partnership with our Account Managers, you will proactively identify and follow up with advisers on lead generation opportunities, helping to maximise sales aligned to our panels business plans
- Identifying and supporting potential new business opportunities by engaging with Advisers
- Experience of working in a customer facing role is essential
- Experience of working within Financial Services is desirable, where you will have developed a commercial mindset
- Relevant professional qualification (R01 or equivalent is ideal), or demonstrates a willingness to work towards this
- Resilient, confident and enthusiastic
- Ability to work well under pressure, remaining calm to handle objections, demonstrating an ability to 'think outside the box'
- Can work independently and as part of a team, with the ability to plan, prioritise and organise workload on an inter-daily basis, dynamically responding to the requirements of the role
- Demonstrates accountability and ownership for delivery
- Effective communication skills with an ability to interpret and articulate requirements, resolve issues and manage complex/technical enquiries
This full-time role offers a competitive salary of approximately £28,000 - £30,000 per annum, plus a range of benefits including flexible working arrangements and work place accommodations to ensure you have what you need to effectively deliver in your role.
Work EnvironmentThis role is based at our Edinburgh office (South Gyle) and offers a hybrid model of working, with part of the week in the office (3 days) and part working from home.
