IT Systems Administrator

3 weeks ago

Leamington Spa, Warwickshire, United Kingdom NHS Full time
About the Role

We are seeking an experienced IT Systems Administrator to join our team at Priory Medical Centre. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Provide local support to staff, resolving issues with IT systems and equipment
  • Effective maintenance of all organisation IT infrastructure, including hardware, office systems, email, telephone, internet and clinical systems
  • Ensure back-up and disaster recovery procedures are in place and effective
  • Perform regular system checks to maximise performance
  • Provide training to all staff as required, ensuring the effective use of all systems
  • Ensure staff adhere to practice policies regarding IT security and ensuring conformance to Information Governance
  • Deliver the IT related elements of the staff induction programme
  • Build, generate and carry out searches as required by the organisation team to enable reports to be produced and action plans devised
  • Support the team in the effective use of searches, audits and recalls
  • Support the team in the use of the clinical systems
  • Act as a liaison between the organisation and external agencies, for the timely management of all faults
  • Ensure that the organisation website information is correct and that the details are in accordance with the GP website benchmarking and improvement tool
  • Configure searches and interpret data for audit purposes
  • Send out mail merges for a number of campaigns, i.e., flu
  • Ensure all staff have the appropriate smart card access to the clinical system
  • Support the Executive Director with all elements of the online patient access software
  • Ensure the Executive Director is updated regarding the release of patches and upgrades
  • The configuration (activation and de-activation) of all staff email accounts
  • Supporting the Executive Director in the writing of all IT related policies and protocols and user guides
  • Support the GP Partner & Executive Director with QOF & IIF performance
Requirements
  • Experience of advanced working within the Microsoft Office suite of programmes
  • Experience of working as part of an integrated multi-skilled team
  • Experience of working with MS Desktop, Windows, Anti-Virus products, Network Infrastructure & Firewalls
  • Experience of establishing effective office administrative systems
  • Experience of working in a healthcare setting
  • Experience of working in a primary care environment
  • Experience of QOF & IIF
Skills
  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Able to work under pressure in a busy & changing environment
Other Requirements
  • Flexibility to work outside of core office hours
  • Occupational Health Clearance
Qualifications
  • Educated to GCSE level or equivalent
  • GCSE Mathematics and English (C or above)
  • European Computer Driving License (EDCL)
  • Level 3 qualifications in Microsoft Products
  • Degree in IT or related subject

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