ICT Field Support Specialist

6 days ago


London, Greater London, United Kingdom IT Talent Solutions Ltd Full time

Job Title: ICT Field Support Specialist - (JUNIOR/GRADUATE)

We are seeking an IT Support Specialist to provide technical assistance across multiple primary schools in the North/North West London area. The role involves traveling between schools, assisting with various IT tasks, such as setting up and maintaining hardware and software, troubleshooting technical issues, and managing basic network infrastructure. You will also handle minor equipment repairs and solve network problems, including wireless connections.

Key Responsibilities:

  • Provide technical support for IT systems and infrastructure
  • Assist with hardware and software setup and maintenance
  • Troubleshoot technical issues and resolve network problems
  • Manage basic network infrastructure and wireless connections
  • Perform minor equipment repairs

Requirements:

  • Strong knowledge of Active Directory and Group Policy
  • Ability to troubleshoot network issues
  • Excellent communication skills to explain technical concepts clearly
  • Independent worker with good time management skills
  • Experience with Windows Server (2012-2022), Windows 10/11, and Microsoft Office (2013-365)

Benefits:

  • Salary:£24,000 -£30,000 per year (based on experience)
  • Hours: Monday to Friday, 9:00 am - 5:00 pm (flexible)
  • Location: Field-based, covering Barnet, Hillingdon, Ealing (N/NW London)
  • Holidays: 25 days (outside of term time)
  • Other Perks: Mileage allowance, phone, and work uniform provided

Preferred but not essential:

  • Experience working in schools
  • Familiarity with school-specific systems like GoogleGSuite for Education or Office 365
  • IT degree or equivalent qualifications

You will need your own transport for this role. A DBS check, paid by the employer, will be required.



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