Customer Service Representative

1 week ago


Market Drayton, Shropshire, United Kingdom Lidl in Deutschland Full time

Company Overview


Lidl is a leading international retailer committed to offering high-quality products at affordable prices.


We strive to provide an exceptional shopping experience for our customers, and we're looking for enthusiastic individuals to join our team as Customer Assistants.



About the Role


This is a dynamic role that involves providing top-notch customer service, maintaining store standards, and supporting the overall success of our stores.


You'll work closely with your colleagues to ensure that every customer receives a warm welcome and has a seamless shopping experience.



Key Responsibilities



  • Provide excellent customer service by being approachable, friendly, and knowledgeable about our products and services.
  • Efficiently process transactions and handle customer queries in a timely manner.
  • Maintain a clean and organized store environment, adhering to Lidl's high standards.
  • Support stock management and replenishment processes to ensure availability of products.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.


Requirements


To be successful in this role, you'll need:



  • Excellent communication and interpersonal skills.
  • A positive attitude and willingness to learn and adapt.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied shifts, including weekends and bank holidays.
  • A passion for delivering exceptional customer experiences.


What We Offer


In return for your hard work and dedication, we offer:



  • A competitive hourly rate based on equal opportunity and pay structures.
  • An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package designed to support your well-being and life outside of Lidl.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • The chance to work for a dynamic and supportive company that values its employees.


Salary Information


We offer a competitive hourly rate based on equal opportunity and pay structures, with an estimated salary range of £12.40-£13.00 per hour.



Please note that employment is conditional upon the receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.



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