Bespoke Brand Experience Coordinator

5 days ago

London, Greater London, United Kingdom Hackett Full time

About the Role

We are looking for a skilled Bespoke Consultant to create exceptional brand experiences for our customers at Hackett London. The ideal candidate will work closely with the Head Cutter to deliver outstanding customer service and contribute to the commercial success of the store.

Key Responsibilities

  • Collaborate with the Head Cutter to provide exceptional customer service and exceed sales targets.
  • Support the daily operations of the store, including managing production timelines and maintaining accurate records.
  • Work closely with the Head of Tailoring on strategic projects and report any bespoke department matters.
  • Foster a positive team environment and promote collaboration and teamwork.

Requirements

To succeed in this role, you will need:

  • A minimum of two years of experience in fashion retail, preferably in a bespoke or tailoring environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Strong attention to detail and the ability to manage multiple tasks simultaneously.
  • Experience in managing bespoke customer databases and providing exceptional customer service.
  • A passion for delivering high-quality results and exceeding customer expectations.

What We Offer

As a member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development within the company.
  • A dynamic and inclusive work environment.
  • Access to exclusive benefits and discounts.
  • The chance to work with a renowned brand and contribute to its success.

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