Receptionist - Outpatient Team
16 hours ago
We are seeking an experienced Administrative Assistant to join our Outpatient team at Springfield Hospital in Chelmsford. As a key member of our team, you will provide vital administrative support to our clinical staff, ensuring that our patients receive the best possible care.
Job DescriptionYour main responsibilities will include:
- Undertaking outpatient charges
- Updating and maintaining accurate patient information using Electronic Patient Record system
- Welcome consultants, patients and their relatives/visitors into Outpatients, ensuring security measures are adhered to
- Providing administrative tasks to support clinical team
- Answering telephone enquiries promptly, efficiently and politely, resolving local issues and referring on to other departments as necessary
You will also be responsible for maintaining reception desk and waiting areas in a presentable manner, observing and maintaining confidentiality of patient records and staff information, and facilitating and booking future appointments for nurse outpatient clinic.
Benefits- Pension scheme with competitive salary package
- Annual leave entitlement plus Bank Holidays
- Private Healthcare and Life Assurance
- Onsite parking and staff restaurant
- Employee wellbeing centre and assistance line access
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