Complex Injury Claims Specialist

3 weeks ago

Southampton, Southampton, United Kingdom Keoghs LLP Full time

Job Summary

We are seeking a skilled Complex Injury Paralegal to join our Complex Injury Team in Southampton. As a key member of our team, you will be responsible for assisting in large loss and complex injury work, including catastrophic cases and large loss cases valued from £100k to £5M.

Key Responsibilities

  • Support a small team within our Complex Injury Claims Team in various file handling tasks
  • Prepare basic court documents, file and serve court documents, and diarise court orders and hearing dates
  • Liaise with experts and counsel regarding CVs, fees, and availability for conferences, JSMs, and hearings
  • Liaise with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and drafting of witness summons
  • Liaise with courts regarding hearings, applications, and consent orders
  • Register and update CRU, notify CRU of settlement
  • Maintain experts summary, interim payment records, and offer history within case management system
  • Arrange appointments for claimants to be seen by medical experts, chase for reports, draft medical records mandates, apply for records, and police accident reports
  • Review medical records and draft summaries of those reviews using the records review spreadsheet
  • Review photographic evidence and surveillance footage and prepare a precis of the evidence
  • Redact documents to ensure legal privilege maintained and/or no GDPR breaches
  • Field telephone calls and deal with general queries received from parties involved in the claims, including insureds, insurers, experts, and witnesses
  • Arrange payments where required
  • Conduct legal research

Requirements

  • Minimum education standard of 5 GCSEs grades 5 or above or A-C with established interest in law either through further education (e.g. LPC or ILEX) or experience within a legal environment
  • Experience of and understanding of the litigation process, preferably in a file handling role
  • Good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Self-confidence, with good literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs shared values framework

What We Offer

  • A learning culture with employee development at the heart of the people development pathway
  • Health Care Cash Plan - a Keoghs' sponsored healthcare scheme which provides cash contributions for a number of healthcare services including optical and dental services
  • WeCare - 24/7 online GP, mental health support, and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living, and financial & legal wellbeing
  • Annual Leave - 25 days plus 8 bank holidays (opportunity to buy & sell 3 days), increases to 26 days after 5 years' service and 27 days after 10 years' service
  • Death In Service - after 1 years' service
  • Pension Contribution - provided as a contributory scheme in which if eligible, the Company will contribute fixed at 3%, employee contribution 5% as standard
  • Cycle to Work Scheme
  • Tech Scheme
  • Season Ticket Loan
  • Gym Flex

Our Values

We are connected, we are dynamic, we are innovative, and we succeed together.

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