Complex Injury Claims Specialist

3 weeks ago

Southampton, Southampton, United Kingdom Keoghs LLP Full time
Job Description

Keoghs LLP is seeking a skilled Complex Injury Paralegal to join our Complex Injury Team in Southampton. As a key member of the team, you will be responsible for handling complex injury claims, working closely with our lawyers and experts to ensure the best possible outcomes for our clients.

Key Responsibilities:

  • Assist in the preparation of court documents, including filing and serving court documents, and diarising of court orders and hearing dates.
  • Liaise with experts and counsel regarding CVs, fees, and availability for conferences, JSMs, and hearings.
  • Communicate with insureds and witnesses regarding attendance at conferences, JSMs, and hearings, and draft witness summons.
  • Collaborate with courts regarding hearings, applications, and consent orders.
  • Register and update CRU, notify CRU of settlement, and maintain experts' summaries, interim payment records, and offer history within the case management system.
  • Arrange appointments for claimants to be seen by medical experts, chase for reports, draft medical records mandates, apply for records, and police accident reports.
  • Review medical records and draft summaries using the records review spreadsheet.
  • Review photographic evidence and surveillance footage, and prepare a precis of the evidence.
  • Redact documents to ensure legal privilege is maintained and/or no GDPR breaches.
  • Field telephone calls and deal with general queries received from parties involved in the claims, including insureds, insurers, experts, and witnesses.
  • Arrange payments where required.
  • Conduct legal research.

Requirements:

  • Minimum education standard of 5 GCSEs grades 5 or above or A-C with an established interest in law either through further education (e.g., LPC or ILEX) or experience within a legal environment.
  • Experience of and understanding of the litigation process, preferably in a file handling role.
  • Good telephone and communication skills with people at all levels inside and outside the business.
  • An ability to organise and prioritise tasks using initiative.
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required.
  • An ability to maintain attention to detail when dealing with repetitive tasks.
  • Self-confidence, with good literacy and IT skills.
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.
  • Ability to work effectively within the Keoghs shared values framework.

What We Offer:

  • A learning culture with employee development at the heart of the people development pathway.
  • Health Care Cash Plan - a Keoghs' sponsored healthcare scheme which provides cash contributions for a number of healthcare services including optical and dental services.
  • WeCare - 24/7 online GP, mental health support, and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
  • Annual Leave - 25 days plus 8 bank holidays (opportunity to buy & sell 3 days), increases to 26 days after 5 years' service and 27 days after 10 years' service.
  • Death In Service - after 1 years' service.
  • Pension Contribution - provided as a contributory scheme in which if eligible, the Company will contribute fixed at 3%, employee contribution 5% as standard.
  • Cycle to Work Scheme.
  • Tech Scheme.
  • Season Ticket Loan.
  • Gym Flex.

Our Values:

We are connected, We are Dynamic, We are Innovative, We succeed together.

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