Distribution Manager
3 days ago
Role Overview:
Our client, a leading company in the construction industry, is seeking a skilled Transport Planner to join their team in South Wales. This full-time, office-based position requires an individual who can effectively manage distribution-related tasks and collaborate with various teams.
Key Responsibilities:
- Serve as the primary point of contact for distribution-related inquiries, ensuring seamless and timely delivery of products from quarries and plants across the region.
- Manage incoming customer calls and emails, process orders, and provide updates on distribution status.
- Collaborate with Logistics, Commercial, and Production teams to enhance service efficiency.
- Proactively track orders to ensure successful delivery and resolution of any issues.
- Handle inquiries and manage complaints with professionalism and empathy.
- Maintain and update customer information databases.
- Contribute to team goals by achieving Key Performance Indicators (KPIs).
Requirements:
- Understanding of the construction and transport industries (preferred but not essential).
- Proven experience in transport planning, with a strong grasp of road haulage requirements.
- Ability to manage multiple deadlines, anticipate challenges, and propose effective solutions.
- Excellent communication and customer service skills, with a commitment to high-quality service.
- Strong attention to detail and proficient computer skills.
What We Offer:
- A competitive salary up to £30,000.
- A Company Pension Scheme.
- 25 days of annual leave, plus bank holidays.
- A Share Saver Scheme.
- A Company Life Assurance Scheme.
- Access to an employee benefits platform with discounts on high street brands.
- Opportunities for professional growth and career advancement.
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